Epic

Epic billing, done inside your Epic. Claims, denials and payments worked in your own Epic, including Community Connect. No new software.

The AI drafts the codes from the signed note and your provider approves them. Our billing team does the rest inside Epic, and you see every claim on your dashboard.

  • Practices on Epic or Community Connect
  • No new software
  • Commercial, Medicare, Medicaid

How we work in Epic

Your Epic, worked by our team.

Epic is the most-installed outpatient EHR in the US, with 19.5% of installs. Many independent practices reach it through a health system’s Community Connect.

  • Access

    Our own logins, your rules

    Each person on our team gets a named Epic login with only the billing access you approve. On Community Connect, the host health system sets up those accounts with you. You can switch any of them off.

  • Resolute PB

    Billing work in Epic’s own screens

    Charge review, claim edits, follow-up and payment posting happen in Epic’s professional billing workqueues, so the record stays in one place.

  • open.epic

    Epic’s published APIs

    Epic lists its APIs publicly. Where your organization turns one on for us, we use it to see new visits sooner. The billing work itself stays in your Epic.

  • No change

    Your providers chart as they do today

    Notes, orders and sign-off stay the same. The one new step for providers is approving the codes the AI drafts.

Sources: Definitive Healthcare (installs, October 2025) · open.epic. Epic is a trademark of its owner. Marlow is an independent billing company, not affiliated with or endorsed by Epic Systems Corporation.

Your dashboard

Every number, live. Next to Epic, not instead of it.

Collections, denials, days to payment and open AR, for every claim we work in Epic.

Try the live demo
ClaimsSample
The Marlow portal’s claims list for a sample practice: each claim’s status, payer and amount.

See what your Epic claims are missing.

Free · no obligation · no patient data in the form.

Start the audit
  1. Sign a short BAAWe email it to you.
  2. Upload two reports12 months of 835s and your AR aging, both from Epic.
  3. Get your practice profileDenials ranked by dollars, walked through on a call.

Questions Epic practices ask.

Do we have to leave Epic?

No. You keep Epic, your data and your setup. We work in it as part of your team, and the only new step for your providers is approving the codes the AI drafts.

We use Epic through a hospital’s Community Connect. Can you still bill for us?

Often, yes. The host health system controls Epic logins and part of the billing setup, so we ask them for access together with you. If your agreement has the host doing your billing, we read it with you on the call first.

Who on your side sees our patient data?

Only the people working your account, after we both sign a BAA. Each has their own login, so every action is traced to a person. How we handle security.

What will this cost us?

3.5–5.5% of collections · annual agreement · 45-day opt-out. Payers pay you directly, into your bank account. We invoice our fee monthly from posted collections. See pricing.

How long does switching take?

About 30–45 days, with a parallel run before go-live. Epic, your bank account and your payer contracts stay the same. See how switching works.

What if it isn’t working for us?

If it isn’t working in your first 45 days, you can leave, no questions asked. After that it’s an annual agreement, which sets out the notice and how your files come back to you.

Keep Epic. Hand us the billing.

Book a call

3.5–5.5% of collections · annual agreement · 45-day opt-out

Rather start with your numbers? Get a free billing audit.

Book a call

Talk to Eli or Jullian.

Tell us a little about your practice, then pick a time. We’ll go through your billing numbers and say plainly where we can help.

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Providers at your practice

Pick the closest size.

No patient information here. A 30-minute call, no obligation.